The "Platinum Program with 15-inch Laptop" product includes the Mobile Repair Wizard software, the Uncle Harry Reality Video Series, and the Uncle Harry Business Secrets videos, which are installed on the laptop computer. In addition, you have access to the entire online training course through Shopify/SkyPilot. We no longer distribute printed manuals as part of the Platinum Program. The current online course has been revised to include videos that replace the previous Uncle Harry course manuals. The online course is available from the Shopify/SkyPilot website, which provides streaming access to the videos.

Streaming access to the Online Course occurs automatically at the time of your purchase through Shopify/SkyPilot. Access to the Nephew Club / Online Repair Wizard is established at the same time by our IT staff. We try to get you in operation with the online materials within a few hours of receiving your order. The laptop computer included with the Platinum Program is normally shipped within 2 business days, depending on availability from our suppliers.

Platinum Program purchasers are granted a free one year subscription to the Nephew Club / Online Repair Wizard. Your Nephew Club subscription can be extended beyond the initial year by going to the Nephew Club Signup Page and purchasing an additional month, quarter, or year of membership.

Nope! Sorry, a diploma implies that we are operating an accredited school and that is not the case. This is a self-study business startup program, not a school. To award a diploma violates state and federal guidelines established back in the 60's when many shady "schools" sometimes called "diploma mills" offered diplomas in exchange for money. The "diplomas" had no relation to skills or education. Since "graduates" were really being bilked out if their money, regulators stepped in and passed a series of laws to protect consumers.

A school must be accredited and comply with a complex set of guidelines. We are not accredited. These guidelines include tests, grades and continual feedback of information between students and teachers. Among other things the guidelines also require that the teachers hold credentials from accredited institutions. Here, we merely supply you with information in a series of "How to Books". If your desire is to find out all there is to know about appliance repair this is the place you want to be. However, everything is self-study. No tests are sent in and no grades are ever given. This is not a course in the school sense, instead it is simply a business opportunity. You do it on your own. And sorry no diploma. Some of you are concerned about customers asking for credentials, like a card or diploma. Forget it, in 35 years no customer has ever asked me for any type of credential. If one did, I would figure they were crazy and leave the job. See this and related topics in the "Customer Relations" manual of the program.

I hope it is perfectly clear that we don't offer any sort of a Diploma; however, if you must have a piece of paper, I have recently discovered that you can get one from Damnation University (ole Dam U) for only $9.99. They offer various degrees such as Associate I of Appliance Repair, a Bachelor of Appliance Repair, a Master of Appliance Repair and PhD of Appliance Repair. Go for it!

Typically only accredited institutions are eligible for tuition reimbursement and we are not accredited. Therefore the answer is no. However, occasionally an employer will decide to pay the program cost for an employee. Also, several appliance repair companies have purchased the program and used it to train their employees. The program is all carefully organized and an effective training aid.

Yes, we offer a 30 day trial with money-back guarantee, no questions asked. The few returns we receive are usually due to an unexpected change in health or finances. We encourage you to review and study the comprehensive literature available carefully before you make a commitment. This is a business venture and to succeed, it takes persistence and work. Numerous testimonials are always available for review.

We no longer offer single manuals for sale. We found it wasn't worth the hassle.

Please compare us to other legitimate business startup programs and you will find mine to be a terrific deal. My business advisers have been telling me for years that the price is too low! This is not a "Make $1,000 a day stuffing envelopes" scheme, this is for real and you will get real value.

Where else can you get your money back in one busy week? Most franchises take years to pay off. We preach that if you work hard, listen and follow instructions, treat customers fairly, you will build a terrific, stable respectable independent business good for the rest of your life.

And this is not the Middle East, where dickering is acceptable. With the exception of the occasional discount coupons that I send out, everybody pays the same price.

Uncle Harry