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Platinum Program Course Samples
My Platinum Program includes over 200 videos that are available through my Online Training course. Some of these videos are also available in the Online Repair Wizard and the Mobile Repair Wizard (i.e. the tablet computer). Following are links to a few sample videos to give you a chance to see for yourself just how useful they are. Also, we have included links to a few of our YouTube videos.
Whirlpool Front Loader Overview
Maytag Top Loader Overview
Sample Raker Academy
Frosted Frig Check
Appliance Repair Wizard
Following is a detailed list of the manuals included in the Platinum Program.
Introduction and Automatic Washing Machines: Introduction to the industry and the history of major appliances. Instructions on analyzing your own marketplace; understanding your customer base, and goal setting. Understanding the profit potential of a technician. General theory and problems common to all brands of automatic washers.
Automatic Washers Part II: Understanding and repairing direct and belt drive models of Kenmore, Whirlpool, Roper, and Kitchen-Aid.
Automatic Washers Part III: Understanding and repairing General Electric, Hotpoint, Maytag, Norge, Frigidaire, Westinghouse, Montgomery Wards.
Automatic Washers Part III Repair Photographs: Step-by-step captioned photographs of numerous common and unusual washer repair jobs.
Automatic Dryers (Gas and Electric) General Theory: Problems common to all dryers; airflow problems; overheating; time and automatic cutoff systems; spots and staining of clothes. Understanding and repairing Kenmore, Whirlpool, Roper, and Kitchen-Aid. Also covered are General Electric, Hotpoint, Maytag, Norge, Frigidaire, Westinghouse, Montgomery Ward.
Electricity Made Simple: Understanding current flow; making tests; analyzing circuits; details on various appliance components and testing them; safety techniques.
Structuring Your Customer Base: Covers working with homeowners, Realtors, landlords, manufacturers, home warranty services: includes service contracts, brand affiliation, analyzing the most desirable types of customers.
Refrigerators & Freezers: Understanding freon flow without technical gibberish; diagnosing frost-free refrigeration systems quickly; numerous photos of failures; Specifics on "popular brands".
Refrigerators & Freezers Repair Photographs: Step-by-step captioned photographs of numerous common and unusual refrigerator repair jobs.
Communication Systems: Includes telephones, answering systems; pagers, cellular phones, enhanced phone features along with instructions on costs and building the best system.
Icemakers: Understanding, repairing, and installing all brands of icemakers.
Icemakers Repair Photographs: Step-by-step captioned photographs of numerous common and unusual icemaker jobs.
Legal Issues and Paperwork: Includes dealing with the IRS; sales tax; legal structures; growth problems; licensing; moonlighting; secretaries; zoning; insurance; paperwork and record-keeping.
Ranges, Cooktops, and Ovens: Gas and electric conventional, continuous and self-cleaning; ignition and safety systems; problems common to all brands.
Ranges, Cooktops, and Ovens Repair Photographs: Step-by-step captioned photographs of numerous common and unusual one and range repair jobs.
Customer Relations: Includes routing calls, time commitments, service charges, rate questions, trip charges, warranty, handling "Mr. Fix-it", referrals, collections, credit; credit cards, , eliminating wasted trips, condemning appliances.
Dishwashers: General theory, explanation of wash ability and other universal problems, plus specifics on all "popular brands," with special emphasis on Kitchen-Aid.
Dishwashers: Step-by-Step job photos of repairing a dishwasher.
Marketing Your Company: Analysis of the various ways to advertise your new business; cost and relative effectiveness of yellow pages, coupons, mailing systems, giveaways, cards, appliance stickers, etc. Details on solid, cost-effective methods that will get you started off right.
Microwaves: General theory on countertop and wall units. Understanding and repairing the circuitry of all brands.
Microwaves Repair Photographs: Step-by-step captioned photographs of numerous common and unusual microwave repair jobs.
Disposers, Instant-hots, Compactors, Hot Water Heaters: Disposer installation and repair; Repairing instant-hots; compactors and hot water heaters.
Disposers, Instant-hots, Compactors, Hot Water Heaters Repair Photographs: Step-by-step captioned photographs of numerous common and unusual disposer repair jobs.
Master's Marketing Guide: A guide to marketing tools used by professionals. Includes many advances and detailed examples with concrete data of what to expect. Also includes very creative and inexpensive techniques.
Parts Reference: This manual has thousands of part numbers with exploded views of many popular designs.
Small Business Tax and Record Keeping Guide: An IRS guide to correct and accurate record keeping.
Flat Rate Pricing and Inventory Guidebook: Includes recommended truck inventory with low cost start-up suggestions.
Standard Mail Made Easy: Demystifies the complicated postal bulk mail rules and regulations.
Microwave Oven Parts Reference Guide: Includes thousands of microwave oven part numbers and views of parts.
Oven and Range Parts Reference Guide: Includes thousands of oven part numbers and views of parts.
Refrigeration Parts Reference Guide: Includes thousands of refrigeration part numbers and views of parts.
Advertising Kit: Includes materials useful in creating mailers and ads just for the appliance repair business.
Flat Rate Manual: Handy sized job pricing manual for presenting quotes to customers. This is an essential tool for every professional serviceman and a real money maker.
Appliance Repair Business Forms: Includes selected forms and advertising suggestions and a source for all these materials.
Make $80K per Year Repairing Appliances
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